Q:

What services does Veteran's Affairs IRIS provide?

A:

Quick Answer

The U.S. Department of Veteran's Affairs' Inquiry Routing and Information System acts as a clearinghouse for services targeted to veterans, provides access for locating facilities, determines available health or educational benefits, and tracks claims. The system's website includes a Frequently Asked Questions area and a form to enter particular questions.

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Full Answer

The Iris.CustHelp.com Locations feature assists veterans searching for health care facilities, such as hospitals, outpatient clinics and veteran's centers by state. These sites are grouped under regional integrated service networks and administered by the Veteran's Health Administration. The site provides access to Veteran's Benefit Administration-managed intake and processing centers by state or office areas. Cemeteries are another class of facilities available using the service. The National Cemetery Association's locations are browsable by state.

Other location services include finding programs for veteran's suffering from post-traumatic stress and substance use disorders. A gravesite locator searches for a veteran's military or civilian burial site by name, date of birth and date of death.

The website provides toll-free numbers for a broad range of programs, including services directed towards women veterans and their children. Another type of project supports servicemen with war-induced conditions acquired from contact with Agent Orange, mustard gas and ionizing radiation. Various counseling efforts help vets to overcome debt and quit smoking.

Additional information on the site includes links to the My HealtheVet and eBenefits systems.

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