According to New Jersey Child support, individuals can view their case status and 13 months’ payment history on its website's case page. Users also have access to up-to-date details about the major events of their cases.
There is a page specially set aside for cases, which requires individuals to sign in. To access this page, the individual must provide a case ID number, a Social Security number and a date of birth. The access to a case is restricted to individuals who are a party to the particular case, according to New Jersey Child Support, and it is illegal for any other person to access this information.
To access a case, the concerned parties must receive a member ID and a temporary PIN in the mail, as New Jersey Child Support explains. Clients can then enter the temporary PIN in the fields provided on the login page, enabling them to create a permanent PIN and access case information. Clients who have not yet received a member ID and a temporary PIN can get them by clicking on the Get New Member ID button on the login page.
Partner agencies can gain access to specific case information to conduct agency programs that require that information. The agencies must first obtain authorization from the Office of Child Support Services, as New Jersey Child Support indicates. The agency should not share the information that they obtain with any other individuals or agencies.