What Are Some Services of 911?


Quick Answer

After dialing 911 the call connects to a dispatcher who contacts appropriate emergency services such as the fire department, police or emergency medical services. The dispatcher strives to send the appropriate services to the scene of the emergency and asks questions of the caller.

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Full Answer

Dispatchers may ask the caller whether any weapons are involved, if there are any dangers in the area, and if anyone needs medical assistance. If a person is in need of medical assistance the dispatcher may provide instructions such as CPR, choking assistance and childbirth assistance.

When a person calls 911 from a land-based phone, the phone number determines which 911 center is contacted. Cell phone calls are processed similarly by transmitting a signal to the nearest cellular tower, which is determined by the location of the 911 center.

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