Social services are mainly responsible for providing, managing, and evaluating social care and support services. These services can range from health care to public health and safety.
Social services deal with all ages and members of a population, from the elderly to families with newborn or young children, making sure that they have adequate levels of care and support in place when necessary.
It is also the role of social services to assess what level of care and support is appropriate in any given situation. This could range from medical support to psychological help, and also financial aid depending on the circumstances.
This often requires that social services work closely with health professionals and other specialists, although social services will also often have their own professionals — such as social workers in the U.K., for example — responsible for initial and ongoing communication with members of the public.
Additionally, social services offer professional and expert advice to the government. This can range from ways to make existing services more cost-effective, to the planning and introduction of new services as needs change or new problems arise.
Social services are often active in promoting policy changes or additions that directly impact the level of funding and ease of access to support services for members of the public.