How Do You Report a Scam Call?


Quick Answer

Consumers receiving scam calls from unknown people trying to obtain personal information or make special offers should report the incident to the online Federal Trade Commission Complaint Assistant. Those receiving phone calls from bogus IRS personnel should inform the Treasury Inspector General for Tax Administration, explains the IRS.

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How Do You Report a Scam Call?
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Full Answer

Scam phone callers typically try to gain the confidence of consumers by making offers such as free or low-cost vacations, easy loan terms, fake investment opportunities, foreign lottery winnings or free trials of products. Their objective is to obtain personal information such as Social Security, credit card and bank account numbers. Consumers receiving such scam calls should hang up, go to the FTC Complaint Assistant website, select a category of scam and report the details. Although the FTC cannot investigate individual complaints, it uses the information provided by consumers to uncover patterns of fraud that help long-term law enforcement investigations.

The IRS does not call consumers to ask for personal information such as credit card numbers, bank account numbers, passwords or PINs, so a phone call purportedly from an IRS employee requesting such data is a scam. The Treasury Inspector General for Tax Administration website has a special page for reporting an IRS impersonation scam. The website form asks a number of questions about the scam incident, requests some basic contact information, and asks the consumer to create a personalized PIN to use in case further communication is necessary.

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