Lost or stolen food stamp cards in Louisiana require a call to a customer service center. Food stamp cards in Louisiana are run by the Electronic Benefit Transfer system under the name Louisiana Purchase Card.
- Report the food stamp card missing
For lost, stolen or other card issues, immediately call the EBT customer service center toll-free at 888-997-1117; this is the correct number as of October 2014. A representative can take your information and disable the lost card so no one else can use it.
- Request a replacement
In Louisiana, you must visit your local parish office to request a replacement card. Once your request is submitted, wait five to seven days for a new EBT card to arrive in the mail.
- Activate the card
When you receive the card in the mail, contact customer service again to activate it and select a new personal identification number.