What Are the Qualifying Factors for a Claim Under the Chase TCPA Settlement?


Quick Answer

Qualifying claimants under the Chase TCPA settlement were those with mortgage or home equity loans from JPMorgan Chase or Chase Home Finance who received autodialed messages on their cell phones, reports the official website for the Connor v. JPMorgan Chase case. The deadline for filing claims was Sept. 25, 2014.

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Full Answer

The case involved borrowers, co-borrowers and former customers of JPMorgan Chase and Chase Home Finance between June 16, 2006 and June 15, 2011 who were contacted on their cell phones about their loans by an automatic dialing system or pre-recorded voice without their prior consent, according to the Connor v. JPMorgan Chase website. Although JPMorgan Chase denied violating the Telephone Consumer Protection Act, and the court did not make a decision in favor of either JPMorgan Chase or the plaintiffs, JPMorgan Chase agreed to provide a settlement fund to settle the case.

The Telephone Consumer Protection Act requires telemarketers to obtain written consent from consumers before using automatic dialing systems to contact them, states the Federal Communications Commission. An established business relationship does not waive the obligation of telemarketers to obtain consumer consent. Telemarketers are also obliged to provide an opt-out function with each call so consumers can prevent them from calling back.

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