Q:

What is the phone number for the TWIC help desk?

A:

Quick Answer

There are actually two different numbers for the TWIC help desk depending on the type of caller. The first is 1-877-687-2243, which is for employers, unions and owner/operators of facilities. The second number is 1-855-347-8371, which is for transportation workers.

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Full Answer

Employers, unions and owner/operators of facilities work directly with the USCG Help Desk in regards to TWIC questions. Transportation workers must speak with the UES call center regarding any questions or concerns.

TWIC refers to the Transportation Worker Identification Credential, which is granted by the Transportation Security Administration. As of February 2015, the fee to obtain a TWIC is $128.00.

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