Canada Border Services Agency, the current name for Canadian customs, can be telephoned toll free from within Canada at 1-800-461-9999. For calls from outside Canada, the agency can be reached at 1-204-983-3500 or 1-506-636-5064. For hearing impaired callers dialing from within Canada, the TTY number is 1-866-335-3237.
When dialing any of the numbers above, callers must select from four options before connecting to an officer by dialing 0: personal or travel; business importation or exportation; currency exchange rates; or coming to Canada. The Canada Border Services Agency was created in 2003 and manages the access of both people and goods into and from Canada.