Q:

How do you get MTS to send you a telephone directory?

A:

Quick Answer

MTS does not send out directories itself; these must be requested from the Yellow Pages Group by contacting its Distribution Services department. The person requesting the directory fills in an online form at Delivery.yp.ca or contacts the organisation at 1-800-268-5637.

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Full Answer

MTS has a page on its website as part of its service bulletins to advise its customers that, as of 2011, the Winnipeg residential phone directory was made request-only. It provides links to alternative online sources of information as well as contact information for the Yellow Pages Group for those who wish to request physical copies. MTS provides service bulletins as such news arises, so it is worth customers keeping an eye on these pages to keep track of any relevant developments.

Other Canadian residential directories are, as of 2015, still being delivered to residents on a regular basis. However, if a new copy is required because of damage or a house move, this can also be done using the links at Delivery.yp.ca. Directories are subject to availability; if there is no stock, the resident's details will be kept on file and a copy of the next year's directory delivered once it is printed.

There is also an option on the delivery page to opt out of receiving a physical directory if the householder is content with the online service provided at Yellowpages.ca.

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