The primary duty of a case manager is to appropriately manage case loads and help optimize client-related services. Law firms employ case managers to make sure that their clients have access to adequate legal guidance when attorneys are not available.
Case managers typically utilize case management software systems when offering their services. Their administrative duties include ensuring that the relationship between an attorney and his client doesn’t interfere with other cases and organizing necessary documentation. Additionally, they are in charge of monitoring the status of active cases, arranging meetings between attorneys and clients and scheduling court cases. Educational requirements for the position of a case manager depend on the type and needs of specific law firms.