Q:

What kinds of services does the Michigan Social Security office offer?

A:

Quick Answer

Some of the services provided by the Michigan Social Security offices include helping people apply for Social Security cards for the first time and helping cardholders apply for replacement cards when the originals are lost, stolen or destroyed. The offices also help people apply for new and replacement Medicare cards.

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Full Answer

The representatives in the offices handle telephone inquiries, schedule appointments, conduct interviews with applicants and provide information to recipients. They process name and address changes and help applicants determine eligibility and apply for retirement, Medicare, disability and supplemental income benefits. Representatives also assist applicants file appeals for disability and supplemental income claims. Representatives also help clients apply for spousal, children’s and survivors’ benefits. They can assist recipients set up direct deposit for their monthly payments and appoint a payee if the client becomes incapacitated. They also perform functions such as helping clients to correct earnings records and calculate benefit amounts. They can also provide information to help recipients make modifications due to new regulations, legislation and court rulings that affect eligibility rules and benefit amounts.

Representatives also provide recipients with award letters, and also help verify that someone has never received Social Security benefits or Supplemental Security Income or provide proof that someone has applied for disability benefits as required by state agencies.

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