What is Inmate Calling Solutions?


Quick Answer

Inmate Calling Solutions is a telecommunications company that offers phone services for inmates in correctional institutes. As of 2014, ICS works with the Department of Corrections in five states, offering communications services to their state-run facilities.

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Full Answer

ICS provides a telecommunications infrastructure that allows corrections facilities to manage and administer communications services. They provide ongoing support, maintenance and call monitoring to facilitate the needs of the prisons they serve. Normally inmates communicate with the outside world through collect calls, and ICS makes this a function of the prison. By doing so, they allow the Department of Corrections to offer prepaid call options to inmates or their loved ones and generate commission revenue from doing so.

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