Consumers can file complaints with state attorney generals' offices by completing consumer complaint forms online or mailing the forms to the state attorney generals' office, according to the Illinois Attorney General. For example, the Illinois Attorney Generals' website has a Consumer Complaint Online Submission Form and downloadable Consumer Complaint Submission Form.Continue Reading
Using the Illinois Consumer Complaint Submission Form as an example, complaining parties are required to fill in their demographic information, such as name, address, telephone, and email, as well as indicate if they are a senior citizen, veteran or service member, according to the Illinois Attorney General. The name, address, telephone and website of the service provider the complaint is lodged against is also required. Complainants must also indicate if they have complained directly to the individual or company responsible.
Once the complaint is received, the state attorney generals office helps resolve the dispute through mediation programs, according the Illinois Attorney General. The attorney general's office does not represent individuals in lawsuits; Instead, it helps victims of fraud, deception and unfair methods of competition recover damages through settlement negotiations. State attorney generals' offices bring law-enforcement actions against violators of consumer protection laws in large cases that are brought to protect the public good or ensure fair-market pricing.Learn more about Law