The Equal Employment Opportunities Commission investigates a charge of employment discrimination by taking a position statement from the employer involved and assigning an investigator to the individual case. The investigation may involve witness interviews from employees, observational site visits and requests for information to assist the claim evaluation.
When the EEOC receives a claim, it first reviews the claim's initial validity and decides whether to pursue an investigation or throw the claim out. If it proceeds with an investigation, the Commission may ask for information from the employer and the charging party to assist in the thoroughness and timeliness of the process. During this time, the investigator answers questions, provides any available updates on the investigation, and advises all parties of their personal and legal rights.