The best way to contact the Social Security benefits office is by calling 800-772-1213. This is the number for their automated service, which is available 24 hours a day, as of 2015. It is also possible to reach a representative between 7:00 am and 7:00 pm Monday through Friday.
The Social Security benefits office can also be reached via email using the online form located on the "Contact Us" page of the SSA.gov website. The page can also be used to find the nearest Social Security office by entering the desired zip code, under the "Find an Office" link. Finally, questions, comments or concerns can be sent by mail to:
Office of Public Inquiries
1100 West High Rise
6401 Security Blvd.
Baltimore, MD 21235