Amazon's customer service phone number is 1-866-216-1072 for customers in the United States and Canada. Representatives are available 24 hours a day to assist customers with questions or concerns.
Amazon's customer service department is also available by email and live chat. Visit Amazon.com, click "Contact Us," and follow the prompt to answer a few questions about the reason for reaching out. Using this form automatically locates the account for the Amazon representative in order to give them more information about the purchase and how they can help. From there, select a preference for assistance via email, phone or live chat.