What Is the Most Common Complaint on Portfolio Recovery Associates?


Quick Answer

The Consumer Financial Protection Bureau shows more than 2,000 consumer complaints about Portfolio Recovery Associates between 2013 and 2015, and the most common of these are for repeated attempts to collect debts not owed. Other complaints include making false statements and taking or threatening inappropriate legal action.

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Full Answer

PRA ran into legal problems for its collection tactics during these years, reports the Disparti Law Group. As a result of one suit, the company agreed to pay a settlement and to drop millions of dollars in collections accounts in New York State. The company also faced suits in other places, one of which awarded the plaintiff almost $83 million because PRA took legal action against the wrong person for a debt of $1,000, states Credit.com.

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