How Do You Find Canadian Customs Information?


Quick Answer

Canadian customs information is available online at the Canada Border Services Agency website. Information is also available via telephone in English and French, according to the Canada Border Services Agency. Call 800-461-9999 from within Canada, or call 204-983-3500 or 506-636-5064 from outside Canada. Teletype service is available within Canada at 866-335-3237.

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Full Answer

To access the Canada Border Services Agency website, go to CBSA-ASFC.gc.ca, and select either the English or French link. The agency website allows users to check current and projected border wait times and apply for a NEXUS card. The site also provides information about tariffs and tax fees, according to the agency. Information about identification requirements and step-by-step guides for importing and exporting commercial goods is also available on the website.

Information about importing personal vehicles and boats and crossing the border with material goods is available on the Canada Border Services Agency website as well. A list of restricted and prohibited items and details about importing goods by mail is also available, indicates the agency.

Email inquiries to contact@cbsa.gc.ca, instructs the agency. Contact the agency in writing at Canada Border Services Agency, Ottawa ON, Canada, K1A 0L8.

A list of agency offices is available by clicking on the Search icon in the upper-right-hand corner of the home page and then entering the word "Contact." Click on the Search button and then the Contact Us link on the results page. Finally, click on the List of CBSA Offices link in the middle of the Contact Us page, and search for the correct office by province/territory or desired service.

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