Although many phone companies eliminated automatic home delivery of phone directories to customers, you can request a phone book by calling the phone company’s customer service department. Your monthly phone bill likely contains the phone number for your phone company’s customer service line.
Some companies charge for delivery of a telephone directory, while others may offer the directory for free. The move to stop the automatic distribution of phone books came about as a result of complaints by consumers that printing the books is a waste of resources, since the information contained in phone books is readily available online. Manufacturing and distributing phone books each year requires 600,000 tons of paper and emits 1.4 million metric tons of greenhouse gases.