Who can shop at an online Army Exchange store?


Quick Answer

Authorized online Army Exchange store customers include active duty military personnel, members of the National Guard, reservists and their dependents. Retired service members and civilians the Department of State and Department of Defense employed outside the United States can also use the Army Exchange shopping website. The same customer rules apply to physical Army Exchange stores.

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Full Answer

Anyone can browse the Army Exchange store online catalog, but to log in and make a purchase, shoppers must prove their eligibility using the Defense Enrollment Eligibility Reporting System. This involves providing a last name, date of birth and the final four digits of the Social Security number. An individual must also provide an email address and set up security questions to protect the account. Once an individual becomes authorized and accesses the website, a username and password is created to use instead of the Social Security number.

Online Army Exchange store customers can use their Military Star cards or other major credit cards to pay for their orders. They do not have to pay sales tax on exchange purchases. Apart from personal gifts, exchange customers cannot pass on exchange goods or services to unauthorized people or organizations. Exchange rules also forbid them from reselling merchandise purchased at the exchange for profit.

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