The fastest way to find out the status of an immigration case is to go to the U.S. Citizenship and Immigration Services (USCIS) website, says the U.S. Department of Homeland Security. Open the My Case Status page and input the immigration case receipt number. The result is returned in seconds.
For e-mail and text messaging updates, go the My Case Status page and create an account. By signing up, the USCIS automatically sends the case status updates to the e-mail address and registered mobile number.
For phone queries, call the National Customer Service Center at 1-800-375-5283. A voice prompt requests the application receipt number, About.com notes. The result is given shortly.
The National Customer Service Center provides nationwide telephone service for callers within the United States, informs the USCIS. The hours of operation vary depending on the location within the United States, but generally live assistance is available from 8 a.m. to 6 p.m. local time. The official website provides specific hours.
The NCSC offers information about immigration services and benefits as well as status updates for specific immigration cases open with the USCIS, according to the official website. Callers may contact the NCSC via a toll-free number from anywhere within the United States, and services are offered in English and Spanish. NCSC also offers calling services for the hearing-impaired. The USCIS official website provides the correct number to call.
Automated services are also available via phone or on the USCIS website for checking case status, advises the USCIS website. The caller must have a valid USCIS-issued case number, also referred to as an A-number, to check on a specific case. Both the automated phone and website systems are available 24 hours a day, 7 days a week. When contacting the automated phone line during hours of operation, the caller can choose to be transferred to a live representative with more specific questions.