What is the California LifeLine program?


Quick Answer

The California LifeLine program provides discounts on home phone and cellphone services to qualifying low-income individuals and families. The Public Utilities Commission of the California runs the program and publishes the eligibility guidelines on its website.

Continue Reading

Full Answer

To qualify for the LifeLine program, a California resident must have an income level below an established threshold. A person may also qualify if she receives assistance from the Low Income Home Energy Assistance Program, Women, Infants and Children Program, National School Lunch Program or a similar government assistance program. The program normally only allows one discount per household.

Among the discounts that the program offers are a flat-rate local landline or cellular telephone service, phone service for consumers living on tribal lands, measured local telephone service, discounts on service connection, and disability accommodations. The flat-rate local telephone service includes unlimited local calls at a lower price than a local carrier. LifeLine provides additional discounts to qualifying consumers living on tribal lands. The measured local telephone service has a limit of 60 local calls per month at lower prices than the carrier's rate, while disability accommodation aims at hearing impaired members of a household by offering the potential of a second discount line for TTY service.

Learn more about Social Services

Related Questions