Calgary business directories are delivered to all addresses, and residential telephone directories are available by request through Yellow Pages Group Distribution Services. Delivery preferences for both residential and business directories can be set through the Yellow Pages website.
The Yellow Pages Group, publisher of Canadian telephone directories, ceased the default delivery of Calgary residential directories in 2010. This change in the policy reduced the number of residential directories by an estimated 5 million copies, saving 3,500 tons of paper. The Yellow Pages Group cites the increased availability of directory information online for the change in delivery policy of printed residential telephone directories.