For general assistance, users inside the United States can reach Amazon.com customer service representatives at 1-888-280-4331, and international users can call 1-206-266-2992. Contact with the company can also be made via email or live chat on the official website.
When calling Amazon, the user may be required to verify his identity by answering a series of questions. Amazon suggests that customers use the website's "Call Me Now" feature instead of dialing the company directly. Using the "Call Me Now" feature enables the customer service representative to assist in a speedier manner, as the pertinent information is already entered into a form before the call is made.