SunPass can be contacted by filling out an online form, calling the toll-free number provided on the website, mailing them or visiting one of their customer service centers during open hours. In addition, SunPass provides additional information, such as a toll rate calculator, on their website.
In the US and Canada, SunPass can be reached by phone at 888-TOLL FLA between 7 a.m. and 7 p.m. Monday through Friday or 8:30 a.m. to 5 p.m. on Saturday. The three Sun Pass service centers located in Boca Raton, on Florida's Turnpike, and in Saint Petersburg are open Monday through Friday; their addresses are available on SunPass's website. A simple form on its website lets users ask questions.