Reviews for Vacations by Rail can be found on review services including the Better Business Bureau, Travel Matters, and Glassdoor. Most ratings for this travel agency are poor, with a Travel Matters rating of one out of five and a Glassdoor rating of three out of five stars. Meanwhile, the BBB gives this agency an A+ rating, citing a lack of field complaints and the longevity of the business's activities.
Information available on Vacations by Rail on the Better Business Bureau is otherwise scarce; the agency was registered with the BBB on Jan. 1, 2005 and on Feb. 10, 2010. It is situated on 309 W Washington St., Chicago, IL. BBB also lists a description of this agency's activities, which focuses primarily on rail tours of the Greater Chicagoland area.
The Travel Matters reviews of this service list additional services including sleeper trains, luxury trains, river cruises, charter bookings and large group bookings.
The Glassdoor reviews of Vacations by Rail focus on the company from a work environment perspective, and generally list that the company is a good place to start a career in travel, citing its competitive commission payouts and professional management, but they also state that the company lacks room for growth.