How do you use E-ZPass in Massachusetts?


Quick Answer

The Massachusetts E-ZPass program provides motorists with an electronic method of toll collection through a transponder that attaches to the inside of the vehicle's windshield. As the vehicle passes through the toll collection lane, the transaction is recorded and applied to the owner's account.

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How do you use E-ZPass in Massachusetts?
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Full Answer

In order to become a member of E-ZPass, request an application through customer service or download it from the Massachusetts Department of Transportation website. A credit or debit card or a checking account number is required to open an account. An initial toll payment of $20 is required to start an individual account, and $50 is required for a commercial account that does not require a bond. Tolls are then deducted from the account balance.

Account balances are automatically replenished using the credit/debit or bank account associated with the E-ZPass account. In order to manually replenish the account, mail a check or pay at any number of walk-in customer service locations. Self-service kiosks are also available at various retail locations for cash payments. Convenience fees may apply.

Access your account information online at any time or through a voice-automated response system. An account number and password are required. Additionally, members have three options for receiving transaction information: online, through the U.S. mail or by contacting customer service.

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