As of May 2015, the Albany-Rensselaer Amtrak station serves the Adirondack, Ethan Allen Express, Lake Shore Limited and Maple Leaf train lines. It also serves the high-speed Empire Service trains.
All trains from the Albany-Rensselaer station have southbound service to Penn Station, with the exception of the Boston branch of the Lake Shore Limited. The station also has bus stops for Megabus and two local Capital District Transportation Authority lines, the 114 and 214.
Services at the station include a taxi queue, rental cars, an Amtrak Quik-Trak kiosk, a staffed ticket office and an enclosed waiting area. The station does not have Wi-Fi or a lounge.