To tour the Neuschwanstein Castle, you must buy an entrance ticket at the Ticket Center in the village of Hohenschwangau located below the castle, and join a guided tour. Tours are available in English and German and last around 35 minutes.
Visitors can reserve tickets online for an additional fee but must collect their tickets from the ticket center at least one hour before the confirmed entrance time. The site recommends visitors purchase tickets in advance of the visit, as lines can be lengthy. Visitors who are late for the start of a tour may not be able to join. A ticket is only valid for entry at the time stated.