The toll-free telephone number for Air Miles is 888-AIRMILES. Numerically, the toll-free number is 888-247-6453. Operators are available from 9 a.m. to 7 p.m. local time in Atlantic Canada, 9:30 a.m. to 7 p.m. local time in Newfoundland and 8 a.m. to 7 p.m. local time in all other provinces.
Outside of call center hours, customers can still phone the toll-free number to check their account balances, order new or replacement cards, change their PIN codes, or redeem points for gift cards, according to Air Miles. Customers can also contact Air Miles customer service through an online form or by chatting live with a customer service agent.