Smartphone boarding passes have proven reliable for writers at Jaunted and at NBC news, working as a great paperless alternative limited only by the ever-dwindling amount of glitches on smartphones. Using smartphone boarding passes encourages airlines to support them more broadly, making them even more reliable.
The writers at Jaunted implore customers to not be scared by electronic boarding passes. In their article, they walk the reader through the five steps of the Delta mobile boarding app for smartphones, sharing positive anecdotes of their experiences. In short, they recommend users plunge headfirst into mobile boarding app category, as that is the quickest way to become familiar with the reliable system.
Early kinks in the system revolved around users' reluctance to embrace the technology. Flight officials either neglected scanners and found they had depleted batteries when they needed them, or users forgot to pull up the electronic boarding pass while they were waiting in line to board the plane.
As embrace of the technology has progressed, users are used to the process of loading their electronic boarding passes on their smartphones in line. This is similar to how travellers would remember to print their boarding passes the night before a flight when airlines first started emailing boarding passes to customers.