Q:

What should you expect on a Lindt chocolate factory tour?

A:

Quick Answer

According to the Lindt USA company website, due to company policies and liability concerns, chocolate factory tours are not available to the public in the United States. Many guided tours visit the Lindt chocolate factory in Kilchberg, to the south of Zurich, Switzerland, but it is not possible to tour the chocolate production facility, according to Viator.

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Full Answer

A customer, who experienced the Zurich Lindt chocolate tour, states that it was a waste of time and money. In a review on Get Your Guide, the customer notes that upon arriving to the Lindt chocolate factory, the guide informed them that they could not tour the factory facility, but were only permitted to go to the Lindt chocolate factory outlet, a store attached to the factory. The customer notes that the factory store sells nothing unique, compared to other stores selling Lindt chocolate products.

Many package tour deals for those visiting Zurich include a trip to the Lindt chocolate factory and factory outlet shop, as it is located on the outskirts of the city. The shop offers many varieties of Lindt chocolates produced at the on-site factory, some exclusive confections and discounted factory rejects. Customer reviews on Viator stated that it was disappointing to not be able to see the factory, but that the factory store offers great chocolate and the tour is good for chocolate lovers.

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