Canada411.ca provides an online phone directory for people and businesses holding listed landline phone numbers in Canada. Canada411 allows searches by name and location, as well as a reverse phone number lookup for situations in which the known information is the phone number only.
Canada411 only lists Canadian landline phone numbers. Canadian phone directories do not include cell phone numbers. Additionally, some landline customers ask their phone companies not to list their phone numbers, or to list their names and phone numbers, but not their addresses. Phone companies may charge a fee to customers who request unlisted service.
The search results page on Canada411.ca provides various options for sorting and reviewing results, including sorting by relevance or alphabetically. The search results page also provides a map view or a map link at the upper left-hand side of the page. Business results also list reviews from Canada411.ca's sister site YellowPages.ca.
Canada411 does not currently provide international phone directory service. The website's FAQ page lists toll-free numbers that Canadian phone customers can use to order out-of-town Canadian and international directories. Other directory websites, such as WhitePages.com, also claim to provide phone directory service for many international locations. As of 2015, Canadian phone companies continue to provide printed copies of local phone directories at customer request over the phone.