Uber's town car service is quite safe for customers to use, especially when compared to the alternatives, according to the company's website. Uber takes industry-leading safety precautions and was designed with safety in mind.
Uber makes all of drivers submit to a thorough background check before being allowed to pick up customers. For each transaction, the customer is matched up with a driver. Uber knows who is driving whom, making it unlikely for a driver to victimize a customer. In addition, drivers and passengers rate each other after each ride. Drivers who behave poorly are removed from the system, ensuring that only quality drivers can pick up customers.