Mesa Airlines operates flights as American Eagle and United Express as of 2015. Both of these airlines receive mixed reviews, though the average scores on airlinequality.com are four out of 10 and three out of 10, respectively.Continue Reading
American Eagle reviews vary wildly from one to 10 on a scale of 10 on airlinequality.com, though the average score is four. Most reviewers found that boarding is carried out swiftly and the cabin crew and staff are attentive. The planes are also comfortable and quiet due to their small size. The downsides to American Eagle airlines are the lack of on-board entertainment, the lack of bag room and the limited on-board service. Delays also appear to be common.
United Express fares less well in their reviews on airlinequality.com, with an average score of three. Reviews are similar to those of American Eagle, and the positives and negatives of both airlines are the same. United Airlines' seat comfort and staff service are considered acceptable, yet their food and provided entertainment are not highly regarded. Reviews of United Express also tend to stress the unprofessional vibe of the airline, with some calling the service a "joke" or a "gamble."
Overall, more reviewers recommend American Eagle flights than United Express, but neither airline is highly rated.Learn more about Geography