The majority of reviews of Caravan Tours on TripAdvisor.com and Yelp.com are positive, although some reviews are mixed. The Better Business Bureau awards Caravan Tours with an A+ rating.Continue Reading
Most Caravan tours receive five out of five stars on TripAdvisor.com and 4.5 stars out of five on Yelp.com as of 2015. Many reviewers on both sites commend the company for its knowledgeable, caring tour guides, and the overall smooth organization of its trips. Comments frequently mention that the trips are seamless with a vast amount of countryside visited. Reviewers appreciate the affordability of Caravan trips, in addition to the balance of alone time and socialization time.
Some complaints about Caravan tours including concerns about the quality of lodging and unpleasant tour directors. On Yelp.com, one reviewer complains of overly strict tour guides who lacked flexibility and were not willing to stop at rest areas for adequate stretches of time. Other customers complain about difficulty in contacting the company due to its lack of a published email address and its limited business hours.
The Better Business Bureau reports only two complaints filed against Caravan Tours between 2012 and 2015, both pertaining to problems with the product or service provided. The company has been accredited with BBB since 1954.Learn more about Geography