Q:

How do you renew your SkyCaddie account?

A:

Quick Answer

You can renew a SkyCaddie account membership by connecting your SkyCaddie to your computer, launching CaddieSync, logging into your account and clicking on the Renew link on the lower right of the application window. The process is the same for expired accounts and for active memberships.

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Full Answer

If your SkyCaddie device does not sync automatically, you may need to click on the Sync button to do so. SkyGolf recommends updating your courses and downloading the most recent course information into your SkyCaddie before renewing membership. To update this information, click on the Courses tab on the upper section of the CaddieSync application window, select Favorites and manage your courses from the window that opens as a result.

As of 2015, SkyCaddie users that renew membership within 90 days of expiration retain their current expiration date, while SkyCaddie treats users that renew later than that as new account holders. SkyCaddie users that renew membership before the expiration date do not risk losing membership.

SkyGolf offers a number of customer support options for SkyCaddie users who have trouble renewing their memberships or getting CaddieSync to work properly. The company offers an online ticket support system and a telephone support system that operates six days a week, from Monday to Saturday.

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