As of 2015, some of the popular stores at Crossgates Mall in Albany, New York, include Macy's, JCPenney, Burlington Coat Factory and Best Buy. Smaller shops that also have a following include Gap, Foot Locker, Lane Bryant and Hallmark.
Macy's, the department store that sponsors the Macy's Thanksgiving Day Parade in New York City, is one of the anchor stores of the Crossgates Mall with floors on both the mall's upper and lower levels. It shares the anchor position with JCPenney, another long-time department store specializing in fashion, furniture, electronics, and various home and business products.
Burlington Coat Factory is located on the lower level of the mall, where it sells men's, women's and children's clothing. Best Buy has a sizable store on the upper level and specializes in computers, TVs and other electronic devices.
Gap is a specialty clothing shop. Next door is Baby GAP. Footlocker carries a variety of shoes, while Lane Bryant offers fashion for the plus-sized woman. Hallmark, famous for seasonal greeting cards, also carries gifts and other decorative items.
Crossgates Mall also has a food court that includes eateries such as Little Tokyo, Subway and Taco Bell. Scattered throughout the mall are other food outlets, including Great American Cookies, Starbucks and the Happy Cappuccino.