Enterprise, Hertz and Thrifty rank as three of the most popular car rental companies in America, as of 2015. Categories used to rate the companies are deals and services, types of rentals, ease of use and help and support.
Deals and services include such conveniences as multiple locations all over the country, availability of car seats for children and prepaid tolls. In this category, Enterprise rated the highest of 10 companies.
The best car rental companies have the largest variety of vehicles from which their customers may choose. Enterprise rated the highest possible score in this category.
Customers want a company with which doing business is simple, particularly in the areas of making reservations and checking out. Here, Thrifty ranked the highest of the 10 companies considered.
When a problem arises, renters want help fast. In the category of customer service and support,
Hertz rated a perfect score.