The New York City Metropolitan Transit Authority website, or MTA, offers detailed transit system maps and timetables, an interactive trip planner, information on fares and tolls, and up-to-date information on service status, according to the MTA as of 2015. Additionally, the website provides how to contact customer service, tourist-specific information, and information regarding Travel Time, the MTA’s mobile app.
The MTA provides an accessible comprehensive map of the network of subway train lines, along with detailed timetables for each individual line. The site also offers maps and timetables for the bus service throughout the five boroughs and the three train systems the MTA operates: the Metro-North Railroad, Long Island Rail Road and Staten Island Railway. Riders can find this information throughout the site, or can use the interactive trip planner to access more refined information.
For tourists or visitors to the city, the MTA offers detailed historical information about the system, tips for how to ride the subway, specific advice for how to access Kennedy and LaGuardia airports and how to take the train to a professional sports event. Moreover, the website details information on fares and payment options, including where and how to use the Metrocard and possible ways to save or apply for reduced fares.