Acquire an Illinois Tollway I-PASS account by visiting the tollway's website at IllinoisTollway.com, navigating to the Tolls and I-PASS tab, selecting About I-PASS, and selecting the Get I-PASS and Get Going! option from the menu on the left side of the page. Visitors can find information on acquiring an I-PASS in five different ways: online, at a customer service center, by phone, at a retail store, or by mail.
Order an I-PASS online by selecting the Get I-PASS now hyperlink. The online process requires applicants to submit personal information including full name, address and driver's license number. Applicants must also submit information about the make, model and license plate number of their vehicle. They must also have their credit or debit card information to pay the $30 account activation cost, as of 2015. Once submitted, applicants can expect their I-PASS to be delivered via mail within two weeks.
Another way to obtain an I-PASS is to visit one of the customer service centers that sells them. These locations include the Chicago Southland Lincoln Oasis, the Belvidere Oasis, the Lake Forest Oasis, the O'Hare Oasis and the Tollway's Central Administration Building in Downers Grove, IL. A third way to acquire an I-PASS is to call the tollway's call center at 1-800-UC-IPASS.
Additionally, Jewel-Osco and Road Ranger retail stores sell I-PASS transponders. However, these retailers charge a $2.90 service charge for activation. One final option is to download and complete an I-PASS application and mail it to I-PASS Customer Service with payment.