Q:

How does Extranet assist hotel room bookings?

A:

Quick Answer

Extranet assists in hotel bookings by allowing providers, typically hotel managers, to update room rates and availability on third party websites such as Expedia.com. The ability to make these changes allows potential guests to have access to current rates, hotel information and room availability.

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Full Answer

Extranet access allows hotel suppliers to access reports from the various third party booking websites that detail guest arrivals, departures and reservations. The information helps the hotel determine availability and how much money the hotel will collect from the third party organization upon guest departure. Hotel suppliers can also track booking and rate trends and arrange for customer reservations to be re-sent to the hotel property to confirm booking.

The Extranet tool is a portal that hotel suppliers can log into and change information regarding the hotel, booking restrictions, rates offered and rooms available. Some third party booking websites, such as Expedia.com, allow hotel providers to connect the hotel group or property's personal booking system to eliminate the need to manually enter room rate and availability updates into the Extranet tool. Each third party booking website has its own access to its Extranet tool that is generally accessed by logging into that company's partner website portal.

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