To book travel on United Airlines using your Chase Ultimate Rewards Points, phone a Chase travel advisor to administrate the transfer. As of 2015, the telephone number for Chase travel advisors is 1-866-951-6592, and the advisors for airline reward travel are available 24 hours a day.
Chase Ultimate Rewards points transfer to United Airlines miles/points at a 1:1 ratio, and customers must make transfers in increments of 1,000 points. Additionally, only "premium" Ultimate Rewards points are available to transfer to United Airlines for travel. "Limited" Ultimate Rewards points are not applicable. Aside from United, Chase Ultimate Rewards points transfer to several other airlines including Southwest, British Airways and Korean Air.