As of 2015, the telephone number to call Lyft regarding accidents, safety-related issues or harassment is 855-865-9553. All other inquiries and questions are answered via the Lyft.com messaging system.
Individuals can contact Lyft by clicking the Help link at the top right of the home page, and then selecting the Passenger, Driver or Applicant tab. Links to commonly requested information may answer questions. Alternatively, a Send Us a Message link that appears near the bottom of some pages is used to communicate with Lyft representatives. Along with the message text, Lyft requests the individual's full name, email address and telephone number. Up to five files are allowed as message attachments.