As of 2015, the Chicago Tourism Department is available through email at email@example.com. Chicago has two official visitor information centers located at the Chicago Cultural Center on 77 E. Randolph St. and Macy's on 111 N. State St., as well as a seasonal visitor service center at Millennium Park.
The Chicago Tourism Department also offers a free official visitors guide available for download on ChooseChicago.com. Once on the website, choose the Plan Your Trip option and then click on the Visitor Services & Resources menu category and Chicago Official Visitors Guide subcategory. Additional contact information for the department is also available on the website.