To contact British Airways as of 2015, go to BritishAirways.com, hover the mouse over the Information tab on the home page, and select Contacts and FAQs under Customer Service. The new page contains different contact options such as email addresses, telephone numbers and postal addresses.
To contact British Airways via email, scroll to the middle of the page and then select one department under Our Telephone Numbers, Email and Addresses. For example, if you want to contact the business department of British Airways, click the On Business Enquiries link and then select Telephone Numbers, Addresses and Email. Since British Airways has offices in many countries across the world, click on the drop-down menu on the Contact Us page, and then select a specific country to view the telephone numbers for British Airways offices operating in the selected country.
The postal address of British Airways appears under the Address section of the page, while the email appears under the Website and Email category. To write an email to the British Airways support team, click on Write To Us or the By Email link, select your current location and language, and then fill in the provided contact form. Repeat the same procedure when looking for contact information for other departments or countries on the British Airways website.