As of 2015, customers looking to check into the Norwegian Cruise Line are required to have a My NCL product to complete an online check-in. Customers can also use the My NCL service to prepare electronic documents that can help reduce waiting and processing time at the pier.
Norwegian Cruise Line customers who booked their trip through either an online travel website or travel agent can check in online by clicking the Lookup Reservation link under the account log in box. This check-in method requires the customer to enter information regarding their reservation number, sailing date and their cruise ship.
Norwegian Cruise Line's My NCL online account also provides access to other benefits with the company, such as table reservations at various specialty dining restaurants. Customers can also view information regarding excursion destinations during shore stops and book their space in them to avoid disappointment when they fill up. My NCL users can explore their cruise ship to view the types of onboard activities and spa services that are available.
Norwegian Cruise Line also provides various youth programs to entertain children onboard the ship. Some of the activities available for youth travelers include group sitting services and Nickelodeon-themed live shows.