Customer reviews for Spirit Airlines are available online at Viewpoints.com. GlassDoor.com provides employee reviews for the company. The average review rating for Spirit Airlines on Viewpoints.com is 1.7 out of five, as of 2015.
On Viewpoints.com, many customers complain that Spirit Airlines does not provide comfortable flights and that there were issues with baggage fees and timeliness. Some customers state that the flights are affordable and the online check-in service is easy to use.
Spirit Airlines receives a slightly higher employee rating on GlassDoor.com, at 2.9, as of 2015. The most commonly stated pros include free flights and buddy passes. The most common complaints focus on low pay and low employee morale.