National Rail Enquiries provides a number of comprehensive printable maps of the British railway system on its website, NationalRail.co.uk. The rail information service offers both geographic and schematic maps that show routes, station interchanges, ferry connections and airport hubs.
National Rail Enquiries provides the public with journey planning assistance, ticket sales support and real-time information concerning the arrivals and departures of all trains that operate within the British rail system. The company also operates a telephone service for travelers that are in need of specific information about train arrivals and departures. Leaflet copies of the maps are generally only available in the locations the company serves; the London and South East maps are available at any staffed national railway station in London.
The company offers mobile applications capable of processing specific journey requests in addition to its large-scale printable maps.
National Rail Enquiries owns the rights to reproducing maps of the British railway system and provides access to maps of the London Tube system, to which its parent organization holds the copyright. National Rail Enquiries participates in the Association of Train Operating Companies, an organization dedicated to making business services available to commercial train operators throughout England, Wales, and Scotland.